Clear Out FailedJobs, Temporary Files, and Database LN10

A clear-out of the Lasernet database and its temporary files may be necessary due to:

• Too many FailedJobs slowing down the Lasernet application

• A Lasernet job stuck in a loop, causing Lasernet to crash persistently

Clean Up Lasernet

Warning

Following this procedure will remove:

• All active jobs

• Any jobs paused for the Lasernet client

Follow these steps:

1. Ensure all inputs are paused, and no jobs are running through Lasernet.

Note

If necessary, wait for all jobs to finish processing. You can check their statuses using Lasernet Monitor.

2. Close all Lasernet applications.

3. Open Windows Services and stop the Lasernet 10 and Lasernet Config 10 services. Alternatively, end them using Task Manager.

Tip

Note the service name before you stop it.

2. Open Task Manager and end the sqlservr.exe task.

Note

This is the process handling LocalDB for both service instance and config. Because it is not a service, it cannot be stopped via Services.

5. Clear the folders highlighted in red in the screenshot below, then restart the service.

Note

Open the ProgramData folder (for example, navigate to C:\ProgramData\Formpipe Software\Lasernet 10\Service). Then, open the subfolder for the service name. This will differ depending on what you have named your service.

Note

• The Programdata folder might not be visible because it may be hidden. In that case, type “Programdata” in the Search field.

• The Databases folder only contains information about FailedJobs, ScheduledJobs, and PauseJobs. It contains no information about the Lasernet Configuration.

• If you use SQL Server as a database for running jobs, delete or rename the database using your preferred SQL tool.

6. Open Windows Services and restart the Lasernet 10 service, then restart the Lasernet Config 10 service.

Note

The service database will be re-created in the Databases folder.

7. Resume the inputs, if any.

Lasernet will now be up and running again.

Troubleshooting

If you are still experiencing issues after following the steps in the previous section, clear the running configuration loaded to the service.

Follow these steps:

1. Repeat steps 1–5 from the previous section.

2. Open the Configuration folder and delete any files and folders inside it.

3. Repeat steps 6 and 7 from the previous section.

The service will start without the configuration loaded in Lasernet Monitor, as shown:

4.  Commit and patch the configuration from Lasernet Developer to reload the configuration to the service.