--- title: "Emails not Sent with Outlook Mail Module - Lasernet Developer" slug: "emails-not-sent-with-outlook-mail-module" description: "In previous versions of Lasernet 9 and 10, an error message may appear informing you that emails have failed to send. Read the article for more info." updated: 2026-03-05T13:15:02Z published: 2026-03-05T13:15:02Z canonical: "kb.lasernetgroup.com/emails-not-sent-with-outlook-mail-module" --- > ## Documentation Index > Fetch the complete documentation index at: https://kb.lasernetgroup.com/llms.txt > Use this file to discover all available pages before exploring further. # Emails not Sent with Outlook Mail Module. **Applies to:** Lasernet 9, Lasernet Core 10 In previous versions of Lasernet 9 and 10, an error message may appear informing you that emails have failed to send. This issue may begin with some emails failing intermittently and an “Unable to Post; ChilkatLog” error message is present in the Lasernet log, which states the following: `WindowsError: An existing connection was forcibly closed by the remote host.` `WindowsErrorCode: 0x2746` `maxToReceive: 5` `Failed to receive data on the TCP socket` `Failed to read beginning of SSL/TLS record.` Additionally, if you attempt to use **Refresh Access Token** or **Obtain Authorization** on the **Outlook Mail** module, you will receive a dialog with the error “No Response”: ![](https://cdn.document360.io/c831ef63-c6b3-48ee-b443-3e33644e4e2e/Images/Documentation/image-XI1AX7KJ.png) ## Solution Multiple fixes have been applied to the **Outlook Mail** module in recent Lasernet versions. The above error can be resolved by upgrading to Lasernet 9.15 and 10.3.0.