---
title: "Error Message: 'Company Does not Exist' - Lasernet FO Connector"
slug: "error-message-company-does-not-exist"
description: "An error might occur when printing SSRS reports natively or printing SSRS or replacement reports with Lasernet Connector after upgrading to 10.0.26."
tags: ["10.0.26", "Finance and Operations", "SSRS replacement reports", "Error message", "Lasernet FO Connector"]
updated: 2026-01-29T09:24:48Z
published: 2026-01-29T09:24:48Z
canonical: "kb.lasernetgroup.com/error-message-company-does-not-exist"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.lasernetgroup.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Error Message: 'Company Does not Exist'

When printing SSRS reports natively or printing SSRS or replacement reports with the Lasernet Connector after upgrading to 10.0.26, users may be presented with the error:

> [!CAUTION]
> Error
> 
> Company does not exist.

![](https://cdn.document360.io/c831ef63-c6b3-48ee-b443-3e33644e4e2e/Images/Documentation/image-UA3D7GXU.png)

Microsoft has responded to the issue and confirmed it is related to:

- Changes to **SrsReportRdIDataContract** do not support older packed data versions of report data that were stored in Usage Data.
- Packed data on customer environment supported pack version 3, while the latest 10.0.26 code supports only pack versions 4 and 5.

In order to resolve the issue, delete controller classes from **Usage data** with an **Element name** that includes the report name and the word “Controller”, such as:

- **FreeTextInvoiceController**
- **SalesInvoiceController**
- **SalesConfirmController**

![](https://cdn.document360.io/c831ef63-c6b3-48ee-b443-3e33644e4e2e/Images/Documentation/image-BCNF5DIJ.png)