---
title: "Error Message: 'Could not Find the Connector-Service for the Current User-Account!'"
slug: "error-message-could-not-find-the-connector-service-for-the-current-user-account"
description: "A solution to the error message, ''Could not find the Connector-service for the current user-account!'"
updated: 2026-02-05T14:30:50Z
published: 2026-02-05T14:30:50Z
canonical: "kb.lasernetgroup.com/error-message-could-not-find-the-connector-service-for-the-current-user-account"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.lasernetgroup.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Error Message: 'Could not Find the Connector-Service for the Current User-Account!'

This article provides a solution for the following error message that may appear when opening the Lasernet Cloud Print Connector:

![](https://cdn.document360.io/c831ef63-c6b3-48ee-b443-3e33644e4e2e/Images/Documentation/image-YYECL59M.png)

## Resolution

Several options are available to fix this issue. We have listed them in the order they should be attempted:

1. Run the Cloud Print Connector installer again from Dynamics 365 Finance and Operations by navigating to **Lasernet** > **Setup** > **Lists** > **Printers** > **Download** > **Download Lasernet Cloud Print Connector** and choose **Repair**. This will keep the current configuration.

![](https://cdn.document360.io/c831ef63-c6b3-48ee-b443-3e33644e4e2e/Images/Documentation/image-XI2WOVU1.png)

1. Select **User** instead of **Windows Service**. This is not ideal if you run the Cloud Print Connector on the print server. This will keep the current configuration.

![](https://cdn.document360.io/c831ef63-c6b3-48ee-b443-3e33644e4e2e/Images/Documentation/image-HP5YNUIL.png)

1. Uninstall the Cloud Print Connector, then reinstall it and reload the connector configuration.

#### Additional Information

This issue has previously occurred with Windows 10 after update 1803 (the April 2018 update) was installed. The update removed all non-Microsoft services that are using an executable located in `C:\Users\User\AppData\`.