---
title: "Error Message: 'Server Failed to Authenticate the Request...'"
slug: "error-message-server-failed-to-authenticate-the-request"
description: "The error shown in the article indicates that there was an issue connecting to the Azure storage account. Read for more information on how to resolve this.  "
updated: 2024-06-24T12:21:28Z
published: 2024-06-24T12:21:28Z
canonical: "kb.lasernetgroup.com/error-message-server-failed-to-authenticate-the-request"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.lasernetgroup.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Error Message: 'Server Failed to Authenticate the Request. Make Sure the Value of Authorization Header is Formed Correctly Including the Signature.'

The following error indicates that there was an issue connecting to the Azure Storage account:

![](https://cdn.document360.io/c831ef63-c6b3-48ee-b443-3e33644e4e2e/Images/Documentation/image-JPKRMSFC.png)

Lasernet monitor log:

![](https://cdn.document360.io/c831ef63-c6b3-48ee-b443-3e33644e4e2e/Images/Documentation/image-YWS4J5N2.png)

You may see this error in the Lasernet Monitor log when trying to validate the Lasernet server from the Lasernet FO Connector. This error may also appear when you select **Test connection** on the Azure Storage connection within the Lasernet Developer.

## Solution

1. Navigate to Lasernet Developer > **Commands** and double-click the Azure Storage you are trying to use.
2. Identify what type of credentials you are using to connect to the Azure Storage.

- If you are using **Name + Key**, navigate to your Azure portal and find your storage account. The key may have been rotated. Copy the connection string.

![](https://cdn.document360.io/c831ef63-c6b3-48ee-b443-3e33644e4e2e/Images/Documentation/1638796702601.png)

- If you are using **Shared Access Signature token (SAS)**, navigate to your Azure portal, find the storage account, and find the Shared Access Signature. Ensure the SAS has not expired and copy the SAS token.

![](https://cdn.document360.io/c831ef63-c6b3-48ee-b443-3e33644e4e2e/Images/Documentation/1638796702711.png)

- If using **Name + Key**, paste the latest connection string into the Lasernet developer Azure Storage connection and test the connection.

![](https://cdn.document360.io/c831ef63-c6b3-48ee-b443-3e33644e4e2e/Images/Documentation/1638796702812.png)

- Similarly, if you are using SAS, paste the **SAS Token** and test the connection.

![](https://cdn.document360.io/c831ef63-c6b3-48ee-b443-3e33644e4e2e/Images/Documentation/1638796702905.png)

For more information on how to create and manage access keys, refer to the following article: [https://learn.microsoft.com/en-us/azure/storage/common/storage-account-keys-manage?tabs=azure-portal](https://learn.microsoft.com/en-us/azure/storage/common/storage-account-keys-manage?tabs=azure-portal)