--- title: "Error Message: 'The File Type Is Incorrect. The Import Is Canceled.'" slug: "error-the-file-type-is-incorrect-the-import-is-canceled" description: "This article provides a solution for the error message, which may appear in AX 2012 when trying to import a configuration via the Lasernet Export/Import tool." tags: ["Error message", "Lasernet Connector ", "Import", "AX2012", "Export"] updated: 2025-03-27T10:55:29Z published: 2025-03-27T10:55:29Z canonical: "kb.lasernetgroup.com/error-the-file-type-is-incorrect-the-import-is-canceled" --- > ## Documentation Index > Fetch the complete documentation index at: https://kb.lasernetgroup.com/llms.txt > Use this file to discover all available pages before exploring further. # Error Message: 'The File Type Is Incorrect. The Import Is Canceled.' This article provides a solution for the following error message, which may appear in AX 2012 when trying to import a configuration via the **Lasernet Export**/**Import** tool: > [!CAUTION] > Error > > The file type is incorrect. > > The import is canceled. ![](https://cdn.document360.io/c831ef63-c6b3-48ee-b443-3e33644e4e2e/Images/Documentation/image-90VHZYG7.png) This error is triggered by incorrect formatting on the filename. ### Resolution Follow these steps to resolve the error: 1. Check your filename. AX does not allow the filename to have more than one period in the export filename. Example of an incorrect filename: **DEV.USPI.dat** ![](https://cdn.document360.io/c831ef63-c6b3-48ee-b443-3e33644e4e2e/Images/Documentation/image-S1PP7VEO.png) 1. Correct your export filename so it only has one period in the naming. Example of a correct filename: **DEV_USPI.dat**