--- title: "Lasernet Keep Licensing" slug: "lasernet-keep-licensing" description: "This page introduces Keep licensing and evaluation mode, and describes how to acquire, install, and update Keep licenses." tags: ["Keep", "Licensing"] updated: 2026-06-30T10:30:49Z published: 2026-06-30T10:30:49Z canonical: "kb.lasernetgroup.com/lasernet-keep-licensing" --- > ## Documentation Index > Fetch the complete documentation index at: https://kb.lasernetgroup.com/llms.txt > Use this file to discover all available pages before exploring further. # Lasernet Keep Licensing Keep requires an activated license for use in a production environment. If an activated licence is not available, you can put Keep into evaluation mode, where it will continue to work for 30 days before requiring an activated licence to function. We recommend using evaluation mode for out-of-hours upgrades where a new licence has not been requested in advance, or for test environments that are cleared down on a regular basis, as well as for evaluation purposes. For standalone and clustered installs, only a single activated license is needed. The license is tied to the database used by Keep and it is perpetual. However, if any of the following changes are made, the license is invalidated and you must contact [Lasernet Support](https://support.lasernetgroup.com/new-ticket): - Upgrading Keep to a newer version - Switching database provider - Renaming the database - Moving the database to another server If you have been provided with a demo license, it will normally have a fixed expiry date built into it. After this date, Keep will cease to function until either an additional demo license is obtained or a fully activated license is installed. > [!NOTE] > Note > > The invalidation conditions above also apply to demo licenses. In the case of an invalidated or expired license, evaluation mode can still be activated. Doing this will give you enough time to request a new license from [Lasernet Support](https://support.lasernetgroup.com/new-ticket). ## Evaluation Mode Evaluation mode can only be triggered once per license activation. This means that after an evaluation period has ended, the only way to continue using the software is to obtain an activated license. When an activated license is applied to Keep, evaluation mode is reset and is available again for use at another time. Using evaluation mode on a new install of Keep temporarily activates all common components and features (see the [Default Licence Values](/v1/docs/lasernet-keep-licensing#default-license-values-new-install) table). Using evaluation mode on a previously activated version of Keep will temporarily activate only those components and features that were originally available on the old license. ### Default License Values (New Install) | Feature | Value / Limit | | --- | --- | | concurrent.client.connections | 9999 | | concurrent.licensing.mode | false | | concurrent.ocr.users | 0 | | concurrent.web.users | 9999 | | enable.destructive.document.operations | true | | enable.documentdeletion | true | | enable.documentimporting | true | | enable.editDocument | true | | enable.editablefields | true | | enable.multipleprinting | true | | enable.sqlapplication | true | | enable.uncompressedstorage | true | | webservices.v2 | true | ### Enable Evaluation Mode To enable evaluation mode, first log in to Keep. For new installations, the step can only be performed using the admin account. If you do not currently have a valid license, you will be automatically redirected to the licensing page. If evaluation mode is available, click **Evaluate**. ![The Licence Required window that is displayed when Keep starts unlicensed with a rectangle around the Evaluate button.](https://cdn.document360.io/c831ef63-c6b3-48ee-b443-3e33644e4e2e/Images/Documentation/evaluation mode.png) ### Evaluation Mode Expiry After you activate evaluation mode, Keep will be fully functional for 30 days. When the evaluation mode expires, you will no longer be able to use Keep until you activate a valid license. The license expiry countdown is displayed on the **Licence Details** page (**Settings** (in the admin menu) > **Licence Details**). To see the expiry date, hover the mouse pointer over the **Days Left** tile. ![The evaluation mode countdown tile on the Licence Details page of Keep.](https://cdn.document360.io/c831ef63-c6b3-48ee-b443-3e33644e4e2e/Images/Documentation/licence expiry countdown.png) > [!NOTE] > Note > > The Keep login screen indicates that Keep is currently in evaluation mode. ## Apply a License to Keep To apply a full license to Keep, you must get a license, and then install and activate it. ### 1. Get a License Contact [Lasernet Support](https://support.lasernetgroup.com/new-ticket) to get a license if you do not have one, or if you need to update your license, or if your evaluation copy of Keep has expired and you want to continue using it. ### 2. Install the License On the **Licence Required** page (that Keep displays after the admin user logs in for the first time), use one of these methods to apply a licence to Keep: - Copy and paste the contents of the license file into the **Enter your licence key** area. - Click **Browse**, select the license file, then click **Open**. ![The Licence Required window that is displayed when Keep starts unlicensed.](https://cdn.document360.io/c831ef63-c6b3-48ee-b443-3e33644e4e2e/Images/Documentation/evaluate licence.png) ### 3. Activate the License You can activate the license automatically or manually. #### Automatically Activate the License Click **Activate** to activate the license automatically. Keep will contact the licensing server to activate the license. #### Manually Activate the License If Keep cannot automatically activate the license (for example, if the server cannot contact the licensing server), it will display a **Licence Error**. **Licence needs to be activated manually** message. The **Licence Required** page will display controls for the manual activation method. ![The Licence Required window in the manual activation scenario.](https://cdn.document360.io/c831ef63-c6b3-48ee-b443-3e33644e4e2e/Images/Documentation/manual license activation(1).png) The manual activation process is: 1. Copy the license activation code displayed and send it to [Lasernet Support](https://support.lasernetgroup.com/new-ticket). 2. Lasernet Support manually activate the license and send you a new activated license. 3. Enter the received license key into the **Enter your licence key from Formpipe here** box. In this scenario, Keep does not need to contact the licensing server. 4. Click **Activate**. Keep is now fully licensed. > [!TIP] > Tip > > If you are unable to follow this process at the current time, send Lasernet Group the activation code and then click **Evaluate** to enter evaluation mode and complete the manual licensing process later. You can follow the [Update a License](/v1/docs/lasernet-keep-licensing#update-a-license) process to apply the activated license that you later receive. ## Update a License To update your Keep license, log in to Keep as an administrator, then navigate to the **Licence Details** page (**Settings** (in the admin menu) > **Licence Details**). On this page, you can see the details of your currently installed license, and you can upload a new one. Click **Update Licence**. Provide the license as described above in [Install a License](/v1/docs/lasernet-keep-licensing#2-install-the-license). Updating the Keep license works the same way as installing a new license, except it will replace the currently used license. ![The position of the Update Licence button on the Licence Details page and the Licence Activation window is displayed.](https://cdn.document360.io/c831ef63-c6b3-48ee-b443-3e33644e4e2e/Images/Documentation/update full license.png)