---
title: "Missing Labels After a Lasernet Connector Upgrade - AX 2012"
slug: "missing-labels-after-a-lasernet-connector-upgrade"
description: "This article provides a solution for missing labels after upgrading Lasernet Connector for Microsoft ® Dynamics AX 2012."
tags: ["Lasernet Connector ", "Upgrade", "Labels", "AX2012"]
updated: 2026-02-26T11:54:17Z
published: 2026-02-26T11:54:17Z
canonical: "kb.lasernetgroup.com/missing-labels-after-a-lasernet-connector-upgrade"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.lasernetgroup.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Missing Labels After a Lasernet Connector Upgrade

This article provides a solution for missing labels after upgrading Lasernet Connector for Microsoft Dynamics AX 2012.

### Resolution

1. Stop the AOS services.
2. Locate the **LAC label files (axLAC*.*)**. These can generally be found in `C:\Program Files\Microsoft Dynamics AX\60\Server\MicrosoftDynamicsAX\bin\Application\Appl\Standard`.
3. Delete all the files named **axLACxxx.alx**.

![](https://cdn.document360.io/c831ef63-c6b3-48ee-b443-3e33644e4e2e/Images/Documentation/image-D0OMTYA1.png)

1. Restart the AOS services.

### Additional information

If you are in doubt about having the latest label files, contact your reseller.