--- title: "Missing Lasernet Print Options for an SSRS Report Active for Lasernet – Payment Advice" slug: "missing-lasernet-print-options-for-an-ssrs-report-active-for-lasernet-payment-advice" updated: 2025-02-27T16:16:38Z published: 2025-02-27T16:16:38Z canonical: "kb.lasernetgroup.com/missing-lasernet-print-options-for-an-ssrs-report-active-for-lasernet-payment-advice" --- > ## Documentation Index > Fetch the complete documentation index at: https://kb.lasernetgroup.com/llms.txt > Use this file to discover all available pages before exploring further. # Missing Lasernet Print Options for an SSRS Report Active for Lasernet – Payment Advice ## Issue In some cases, the Lasernet destination options may be missing from a report's **Print destination settings** dialog, even though the SSRS report is enabled and **Active** for Lasernet. This can be the case for the **Payment advice** report when selecting **Generate payments** > **Payment advice** from the **Vendor payment journal**. This article provides instructions on how to make the Lasernet destination options available for the **Payment advice** report, as well as step-by-step instructions on how to troubleshoot missing Lasernet destination options for reports in general. ![](https://cdn.document360.io/c831ef63-c6b3-48ee-b443-3e33644e4e2e/Images/Documentation/image-T834O85S.png) ## Solution This issue may occur if Dynamics 365 FO triggers a different SSRS report at runtime when using the print menu. In this example, even though the **BankPaymAdviceVendV2** SSRS and **BankPaymAdviceVendV2Replacement** Query are active for Lasernet, FO triggers a different report from this menu, namely the **BankPaymAdviceVend** SSRS. Therefore, we need to activate **BankPaymAdviceVend** for Lasernet as well. To do so, navigate to **Lasernet** > **Common** > **Reports** and add the SSRS report **BankPaymAdviceVend**. Then, select the **Active** checkbox. ![](https://cdn.document360.io/c831ef63-c6b3-48ee-b443-3e33644e4e2e/Images/Documentation/image-OBY08PK6.png) ## Troubleshooting Steps The following is a detailed step-by-step guide to troubleshoot issues such as this. > [!NOTE] > Note > > Similar issues may occur when using custom SSRS reports or other processes to generate and print reports. 1. Ensure that **BankPaymAdviceVendV2** and its replacement Query are both **Active** in **Lasernet** > **Common** > **Reports**. 2. Navigate to **Lasernet** > **Setup** > **Parameters** and enable **Full Performance indicators** for your user. ![](https://cdn.document360.io/c831ef63-c6b3-48ee-b443-3e33644e4e2e/Images/Documentation/image-22N6E747.png) 1. Navigate to the **Vendor payment journal**, select the line for a journal, and then click **Generate payments**. 2. A **Generate payments** dialog opens. Fill in the required fields and click **OK**. 3. The **Payment by check** dialog is displayed. Toggle the **Payment advice** button to the **Yes** status. Then, click **Payment advice** to view the **Print destination settings** for the **Payment advice** report. ![](https://cdn.document360.io/c831ef63-c6b3-48ee-b443-3e33644e4e2e/Images/Documentation/image-1HABL06C.png) 1. Review your **Print destination settings**. The Lasernet options for the **Payment advice** report may be missing. Click **OK** to close the dialog. ![](https://cdn.document360.io/c831ef63-c6b3-48ee-b443-3e33644e4e2e/Images/Documentation/image-OSEW0LJ7.png) The Performance log is triggered, indicating which SSRS report is being triggered from this print menu. In this case, it is the **BankPaymAdviceVend.Report**. ![](https://cdn.document360.io/c831ef63-c6b3-48ee-b443-3e33644e4e2e/Images/Documentation/image-70T4519I.png) 1. Activate the **BankPaymAdviceVend** SSRS for Lasernet. ![](https://cdn.document360.io/c831ef63-c6b3-48ee-b443-3e33644e4e2e/Images/Documentation/image-EDOJ1814.png) 1. Try clicking **Generate payments** from the **Vendor payment journal** again. Note that the Lasernet options are now available for selection in the **Print destination settings** for the **Payment advice** report. ![](https://cdn.document360.io/c831ef63-c6b3-48ee-b443-3e33644e4e2e/Images/Documentation/image-4GSAPRGD.png) 1. Click **OK** to generate the payment and print the report. The Performance log indicates the **BankPaymAdviceVend2Replacement** Lasernet report was triggered as required. ![](https://cdn.document360.io/c831ef63-c6b3-48ee-b443-3e33644e4e2e/Images/Documentation/image-UEH3T3KQ.png)