---
title: "Remove a User's Access to Autoform DM"
slug: "remove-a-users-access-to-autoform-dm"
description: "This page describes and compares two distinct ways of removing a current Autoform DM user's access to the system, and provides instructions for each method."
tags: ["Security", "User management", "REST API", "Autoform DM"]
updated: 2024-04-16T07:46:49Z
published: 2024-04-16T07:46:49Z
canonical: "kb.lasernetgroup.com/remove-a-users-access-to-autoform-dm"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.lasernetgroup.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Remove a User's Access to Autoform DM

To prevent a current user from logging in, remove their access to Autoform DM. They will no longer be able to proceed past the Autoform DM log-in page.

You can remove a user's access in two different ways:

- **Disable their user account:** The corresponding user account remains present on the **User Manager** page, but its **Disable Login** checkbox is selected. So, the user cannot log in to Autoform DM. The main advantage of this method is that the account can be easily re-enabled by clearing the checkbox. For instructions, see [Disable and Re-Enable a User Account](/v1/docs/remove-a-users-access-to-autoform-dm#disable-and-reenable-a-user-account).
- **Delete their user account:** The user account is removed from the **User Manager** page. However, Autoform DM does not actually delete the user account, because it is linked to data about the past actions that the user performed in Autoform DM. So, you cannot create a new user that has the same username as the "deleted" user. A deleted user can be reinstated, but doing so involves following a process that is relatively complex (compared to re-enabling a disabled user). For instructions, see [Delete and Reinstate a User Account](/v1/docs/remove-a-users-access-to-autoform-dm#delete-and-reinstate-a-user-account).

> [!TIP]
> Tip
> 
> If your objective is solely to prevent a particular user from logging in, disable their account rather than deleting it.

## Disable and Re-Enable a User Account

You can disable and re-enable a user account through the **Administration** area of Autoform DM.

### Disable a User Account

To disable a user account, follow these steps:

1. Click **Administration** in the Autoform DM menu, then click **User Manager**.

![](https://cdn.document360.io/c831ef63-c6b3-48ee-b443-3e33644e4e2e/Images/Documentation/user manager button.png)
2. Click the user that you want to disable.

![](https://cdn.document360.io/c831ef63-c6b3-48ee-b443-3e33644e4e2e/Images/Documentation/click user.png)
3. Scroll down the **Basic Details** page, then select **Disable Login**.

![](https://cdn.document360.io/c831ef63-c6b3-48ee-b443-3e33644e4e2e/Images/Documentation/disable login.png)
4. Click **Confirm**.

### Re-Enable a User Account

To re-enable a disabled user account, follow these steps:

1. Follow the instructions above to navigate to the user’s page in the **User Manager** area.
2. Clear that user's **Disable Login** checkbox.
3. Click **Confirm**.

## Delete and Reinstate a User Account

You can [delete a user account](/v1/docs/remove-a-users-access-to-autoform-dm#delete-a-user-account) through the **Administration** area of Autoform DM.

> [!NOTE]
> Note
> 
> You cannot subsequently create a new user that has the same username as the deleted user.

To [reinstate a deleted user account](/v1/docs/remove-a-users-access-to-autoform-dm#reinstate-a-deleted-user-account), you must use the Autoform DM REST API.

### Delete a User Account

To delete a user account, follow these steps:

1. Click **Administration** in the Autoform DM menu, then **User Manager**.

![user manager button](https://cdn.document360.io/c831ef63-c6b3-48ee-b443-3e33644e4e2e/Images/Documentation/user%20manager%20button.png)
2. Click the user that you want to delete.

![click user](https://cdn.document360.io/c831ef63-c6b3-48ee-b443-3e33644e4e2e/Images/Documentation/click%20user.png)
3. Scroll down the **Basic Details** page, then click **Delete**.

![](https://cdn.document360.io/c831ef63-c6b3-48ee-b443-3e33644e4e2e/Images/Documentation/delete button.png)
4. At the **Delete this User?** prompt, click **Yes**.

**Result:** Autoform DM returns to the **User Manager** page and (above the user list) displays a message to confirm that it updated the selected user account. The user account will no longer be present in the user list.

### Reinstate a Deleted User Account

The information in this section enables you to return a "deleted" user account to the user list on the **User Manager** page. To do this, you must use the Autoform DM REST API.

> [!NOTE]
> Note
> 
> In summary, the process is as follows. If you already have experience of controlling Autoform DM through its REST API, this process summary might provide enough information to enable you to reinstate the account:
> 
> 1. Use the `GET `method of the `/users/{username}` endpoint to return data about the deleted user.
> 2. Copy that JSON data (for example, to a text editor).
> 3. Within the data, change `status `from `DELETED` to `STANDARD`.
> 4. Use the `PUT `method of the `/users/{username}` endpoint to update the user. The body of the request is the modified JSON data.
> 5. Use the **User Manager** area of Autoform DM to add the user to the appropriate groups and roles.
> 
> However, if you require full instructions or additional information, follow the steps below.

> [!NOTE]
> Note
> 
> The following steps reinstate only the basic details of the user account. The group and role memberships that the user had before they were deleted are not preserved. So, to make the account usable after you reinstate it, you must go to the **User Manager** area of Autoform DM and add the user to the appropriate groups and roles.

To reinstate a deleted user account, follow these steps:

1. Log in to Autoform DM.
2. In the application footer, click the **i** button.

![](https://cdn.document360.io/c831ef63-c6b3-48ee-b443-3e33644e4e2e/Images/Documentation/i button.png)
3. In the **Autoform DM Information** window, click **REST API Documentation**. This action opens the Autoform DM server's REST API documentation page in a new tab. As well as providing documentation for REST API endpoints and methods, this page enables you to make REST API requests.

![](https://cdn.document360.io/c831ef63-c6b3-48ee-b443-3e33644e4e2e/Images/Documentation/API doc link.png)
4. Scroll down the **DM REST API** page, click **users** (see **a** in the image below), then click **GET /users/{username}** (see **b**).

![](https://cdn.document360.io/c831ef63-c6b3-48ee-b443-3e33644e4e2e/Images/Documentation/click GET.png)
5. In the `GET /users/{username}` area, click **Try it out**.

![](https://cdn.document360.io/c831ef63-c6b3-48ee-b443-3e33644e4e2e/Images/Documentation/try it out.png)
6. Enter the username of the user that you want to reinstate (see **a** in the image below), then click **Execute** (see **b**). Next, scroll down to the **Response body** box (in the **Responses** area — see **c**), then copy the JSON content of the box (including the opening and closing curly brackets).

![](https://cdn.document360.io/c831ef63-c6b3-48ee-b443-3e33644e4e2e/Images/Documentation/execute GET.png)

> [!NOTE]
> Note
> 
> If you do not know the user's username, use the `GET /users` method to return data about all Autoform DM users.
> 
> 
> 
> In that data, find the user that you want to reinstate (the value of their `status `property will be `DELETED`), and then copy the value of their `username` property.
7. Scroll down the page, then click **PUT /users/{username}** (see **a** in the image below).

![](https://cdn.document360.io/c831ef63-c6b3-48ee-b443-3e33644e4e2e/Images/Documentation/execute PUT.png)
8. Click **Try it out**.
9. Enter the name of the user that you want to reinstate (see **b** above).
10. Delete the content of the **Model** box in the **Request body** area (see **c**), then paste the JSON content that you copied earlier (from the response to your API request to `GET /users/{username}`).

> [!NOTE]
> Note
> 
> If the button below the box (see **d**) is labeled **Edit** instead of **Cancel** (so you cannot delete the content of the **Model** box), click **Edit**, then follow step 10.
11. In the pasted JSON code, change `"status": "DELETED",` to `"status": "STANDARD",` (see **e**).
12. Click **Execute** (see **f**).
13. Check the **Server response** area below the **Execute** button. If it indicates a code **200** response, the request succeeded.

![](https://cdn.document360.io/c831ef63-c6b3-48ee-b443-3e33644e4e2e/Images/Documentation/200 response.png)
14. Return to the web browser tab that contains the Autoform DM web application, then navigate to the **User Manager** page. The reinstated user will be present in the user list on that page.
15. Click the reinstated user, then configure them appropriately. Because deleted users' group and role memberships are not preserved, you must add the reinstated user to the appropriate groups and roles. Also, check all the other properties of the reinstated user to ensure that they are appropriate.