---
title: "Error Message: 'Service Lasernet Print Capture 9 (Lasernet Print Capture 9) Failed to Start'"
slug: "service-lasernet-print-capture-9-failed-to-start"
description: "Service 'Lasernet Print Capture 9' (Lasernet Print Capture 9) failed to start. Verify that you have sufficient privileges to start the system services."
updated: 2026-09-03T08:26:56Z
published: 2026-09-03T08:26:56Z
canonical: "kb.lasernetgroup.com/service-lasernet-print-capture-9-failed-to-start"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.lasernetgroup.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Error Message: 'Service Lasernet Print Capture 9 (Lasernet Print Capture 9) Failed to Start'

**Applies to:** Lasernet 9

> [!NOTE]
> Note
> 
> This article describes a software version that is no longer supported. Although the software will no longer receive updates or technical support, existing documentation, such as this article, will be retained for reference purposes but will no longer be updated. If you have any questions, contact [Lasernet Support](https://support.lasernetgroup.com/new-ticket).

When installing Lasernet Developer 9.6 on a local machine, the following error may occur:

![](https://cdn.document360.io/c831ef63-c6b3-48ee-b443-3e33644e4e2e/Images/Documentation/1624528183842.png)

> [!CAUTION]
> Error
> 
> Service 'Lasernet Print Capture 9' (Lasernet Print Capture 9) failed to start. Verify that you have sufficient privileges to start the system services.

To solve this issue, follow these steps when setting up Lasernet 9.6:

1. Click **Cancel** on the error dialog and run the Lasernet 9.6 `Setup.exe` file as Administrator, click **Next**, and accept the terms and conditions.
2. Click **Custom** to display the **Custom Setup** window.
3. Right-click **Server** and select **Entire feature will be unavailable**. Do the same for **Configuration Server** and **Client installers**.
4. Click **Next** and then **Install**.