Documentation Index

Fetch the complete documentation index at: https://kb.lasernetgroup.com/llms.txt

Use this file to discover all available pages before exploring further.

Error Messages: 'The Underlying Connection Was Closed/The Web Service Returned an Invalid XML Document'

Prev Next

This article provides a solution for the following error messages that may appear when trying to print to Lasernet Screen in AX 2012.

Lasernet 7

Error

The underlying connection was closed. An unexpected error occurred on a receive. Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host.

Lasernet 9

Error

The web service returned an invalid XML document...

SOAP-ENV:ServerTime out waiting for Webservice request to be handled. Job might have failed or was not passed to Webservice destination in time...

These issues have resulted from the lack of a form matching the incoming XML file on the Lasernet server.

Resolutions

Ensure you have a Form in the Form list that recognizes the incoming XML file through criteria. Newly created reports without a designated Form should be recognized by a Blank form.

Lasernet 7

Lasernet 9

Additional Information

Lasernet Monitor will look as shown in the following images:

Lasernet 7

Lasernet 9

Was this page helpful? Let us know at knowledgebase.feedback@lasernetgroup.com