---
title: "After Upgrading from 8 to 9, the XML Input Forms Do not Process"
slug: "the-xml-input-forms-do-not-process"
description: "In version 8, the Forms Engine analyzed the form and identified it as XML. In version 9 this does not happen - nothing is processed and an error occurs."
updated: 2026-03-05T13:18:28Z
published: 2026-03-05T13:18:28Z
canonical: "kb.lasernetgroup.com/the-xml-input-forms-do-not-process"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.lasernetgroup.com/llms.txt
> Use this file to discover all available pages before exploring further.

# After Upgrading from Lasernet 8 to 9, the XML Input Forms Do not Process

**Applies to:** Lasernet 9

> [!NOTE]
> Note
> 
> This article describes a software version that is no longer supported. Although the software will no longer receive updates or technical support, existing documentation, such as this article, will be retained for reference purposes but will no longer be updated. If you have any questions, contact [Lasernet Support](https://support.lasernetgroup.com/new-ticket).

An unknown bug in earlier versions of Lasernet meant that sometimes the **Input Format** is set as **N/A**.

![](https://cdn.document360.io/c831ef63-c6b3-48ee-b443-3e33644e4e2e/Images/Documentation/image-G0UC92SQ.png)

In version 8, the Form Engine analyzed the form and identified it as XML. However, in version 9, this does not happen - nothing is processed, and the following error message is displayed in the Monitor log:

> [!CAUTION]
> Error
> 
> No form match found on page 1

The reason is a missing **Input Format** in the version 8 settings file - **InputDocumentType**:

![](https://cdn.document360.io/c831ef63-c6b3-48ee-b443-3e33644e4e2e/Images/Documentation/image-NSUR7WHW.png)

To resolve this issue, choose one of the following two ways:

- Rename the form or copy the form and input format changes to XML.

or

- Copy the **InputDocumentType** from another settings file.

See the attached video showing how to change it by opening **Properties** and clicking **OK** without changing anything.

[](https://cdn.document360.io/c831ef63-c6b3-48ee-b443-3e33644e4e2e/Images/Documentation/Input_Type.mp4)Input_Type765.96 KB[](https://cdn.document360.io/c831ef63-c6b3-48ee-b443-3e33644e4e2e/Images/Documentation/Input_Type.mp4)