---
title: "Error Message: 'Unable to Create Folder' - Lasernet FO Connector"
slug: "error-message-unable-to-create-folder"
description: "This article provides a solution for this error that may appear when updating documents in Lasernet FO Connector: 'Unable to create folder [FilePath]'.  "
tags: ["Lasernet FO Connector", "Finance and Operations", "Preview", "Azure Storage"]
updated: 2026-02-10T13:52:21Z
published: 2026-02-10T13:52:21Z
canonical: "kb.lasernetgroup.com/error-message-unable-to-create-folder"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.lasernetgroup.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Error Message: 'Unable to Create Folder'

This article provides a solution for the following errors that may occur when updating documents:

> [!CAUTION]
> Error
> 
> Unable to create folder [FilePath].

> [!CAUTION]
> Error
> 
> Exception of type ‘Microsoft.Dynamics.Platform.Integration.SharePoint.SharePointException’ was thrown.

These errors occur if **Location** is set to **SharePoint** on the first record in the **Document types** form (**Organization administration** > **Document management** > **Document types**)

![](https://cdn.document360.io/c831ef63-c6b3-48ee-b443-3e33644e4e2e/Images/Documentation/image-R5ZE879F.png)

and no **Document type for preview** is selected in the **Lasernet parameters** form (**Lasernet** > **Setup** > **Parameters** > **Performance**).

![](https://cdn.document360.io/c831ef63-c6b3-48ee-b443-3e33644e4e2e/Images/Documentation/image-HNPIM4GA.png)

To resolve these issues, follow these steps:

1. Navigate to **Organization administration** > **Document management** > **Document types**.
2. In the **Location** dropdown menu, select **Azure storage** and click **Save**.
3. Navigate to **Lasernet** > **Setup** > **Parameters** > **Performance**.

The **Performance optimization** factbox is displayed.

1. Click the **Edit** button and toggle the **Preview in new browser** button to **No** to make the **Document type for preview** field editable.

![](https://cdn.document360.io/c831ef63-c6b3-48ee-b443-3e33644e4e2e/Images/Documentation/image-95WJACYB.png)

1. Select the **File document** type in the **Document type for preview** field and click **Save**.

> [!NOTE]
> Note
> 
> You can choose to leave the **Preview in new browser** toggle button disabled or enable if needed.

The change to **Document type for preview** is now saved.

### Lasernet Essentials Users

Users of the Lasernet Essentials solution do not have access to the **Document type for preview** field in the **Lasernet parameters** form.

Therefore, they must make one of the following two changes in **Organization administration** > **Document management** > **Document types** to address the error message “Exception of type ‘Microsoft.Dynamics.Platform.Integration.SharePoint.SharePointException’ was thrown”:

- Select the first record and set the **Location** field to **Azure storage**.

or

- If the first record’s **Location** cannot be set to **Azure storage** (because it is needed for other purposes), create a dummy record that will appear at the top of the list, then set the **Location** for that record to **Azure storage**. The list is sorted A-Z.